Refund & Cancellation Policy

• Our products are digital licenses and software, delivered electronically.
• Your license key and access are issued immediately after payment, by email and in your account portal.
• Because the product is delivered instantly, the service is considered rendered upon delivery of the license key.

• Subscriptions are billed monthly, in advance, and renew automatically until cancelled.
• By subscribing you authorise these recurring charges to your payment method on each renewal date.
• It is your responsibility to cancel before a renewal date if you do not wish to be charged again.

• You may cancel at any time from your account portal, or by contacting our support team.
• Cancellation stops future renewals. It does not retroactively refund the current paid period.
• You keep access until the end of the period you have already paid for.

• Timing: A refund may be requested within three (3) days of the original purchase.
• Condition: Refunds are granted only if the software does not function as described and our team is unable to resolve the issue after you have contacted support and allowed us a reasonable opportunity to assist.
• To assess a malfunction, we may ask for details such as your operating system, steps to reproduce, and screenshots or screen recordings.

• Monthly fees are non-refundable once paid.
• No refunds or credits are issued for partial months, whether or not you stop using the software mid-cycle.
• No refunds for plan changes, whether upgrades or downgrades.
• No refunds for months in which the software remained unused while your account was active.
• Requests made after the 3-day window are not eligible.

• Submit refund requests in writing to our support team via your account portal or our official support channel.
• Please request promptly so we can attempt to resolve any issue first. If the software is confirmed non-functional and cannot be fixed, a refund will be issued in line with this policy.

If you believe a charge is incorrect, please contact us first — most issues are resolved within one business day. Opening a chargeback or payment dispute before contacting support is a breach of these terms. We keep detailed records (purchase logs, license delivery, and usage) and will contest disputes that are not consistent with this policy.

• This policy applies except where mandatory consumer-protection law in your jurisdiction grants you additional rights, which are unaffected by these terms.

• To ensure fairness, we apply this policy consistently to all customers and, beyond statutory rights, do not make individual exceptions.

• We may update this policy from time to time. The version in effect at the time of your purchase applies to that purchase. Continued use after an update constitutes acceptance of the revised policy.