Onimator
Terms & Conditions
These Terms & Conditions govern your access to and use of the Onimator software, websites and related services (the “Service”), operated by INSTAMAX LTD. By purchasing, accessing or using the Service you agree to these Terms. If you do not agree, do not use the Service.
- The Service is provided by INSTAMAX LTD (trading as “Onimator”), a private limited company registered in England & Wales.
- Company number: 10708488 · Incorporated: 4 April 2017.
- Registered office: Suite 18 Equity Chambers, 249 High Street North, Poole, United Kingdom, BH15 1DX.
- In these Terms, “we”, “us” and “our” mean INSTAMAX LTD; “you” means the customer or user of the Service.
- By creating an account, completing a purchase, or using the software, you confirm that you have read, understood and accept these Terms and our Refund & Cancellation Policy.
- If you use the Service on behalf of a business, you confirm you are authorised to bind that business to these Terms.
- You must be at least 18 years old and able to form a legally binding contract.
- You are responsible for keeping your account credentials and license keys secure, and for all activity under your account.
- You agree to provide accurate information and to keep it up to date.
- Onimator is automation software for managing your own social media accounts and devices. Subject to these Terms and your active plan, we grant you a limited, non-exclusive, non-transferable, revocable licence to use the software.
- You may not resell, sublicense, rent, share, reverse engineer, decompile or modify the software, or circumvent its licensing or device limits, except where such restriction is prohibited by law.
- Your plan tier determines the number of devices and other limits available to you, as shown at checkout.
- Onimator is an independent tool and is not affiliated with, endorsed by, or sponsored by Instagram, TikTok, Bumble, Tinder, Reddit, Threads or any other platform. All platform names and logos are trademarks of their respective owners and are used for identification only.
- Automating third-party platforms may conflict with those platforms’ terms of service. You use the Service at your own risk and are solely responsible for compliance with any third-party terms and applicable laws.
- You must not use the Service for unlawful, abusive, deceptive, or harmful activity, or to infringe the rights of others.
- Our products are digital licences and software, delivered electronically.
- Your license key and access are issued immediately after payment is confirmed, by email and in your account portal.
- Because the product is delivered instantly, the service is considered rendered upon delivery of the license key.
- Prices are displayed at checkout and are quoted in US dollars (USD) unless stated otherwise. You are responsible for any taxes that apply to you.
- Payments are processed in cryptocurrency via NOWPayments, integrated with our WooCommerce checkout. At checkout you will be shown the amount due and the cryptocurrency and network to use; NOWPayments converts the USD price to the selected cryptocurrency at the prevailing rate.
- Your order is confirmed once the transaction receives the required network confirmations. Send the exact amount shown, on the correct network, within the time window displayed.
- Cryptocurrency transactions are generally irreversible. We are not responsible for losses caused by sending to a wrong address, using the wrong network, or under/over-payment. Please follow the checkout instructions carefully.
- Where a refund is due under our Refund & Cancellation Policy, it will normally be paid in cryptocurrency to a wallet address you provide; the refunded value is based on the amount paid and network fees may be deducted.
- Subscriptions are billed monthly, in advance, and renew automatically until cancelled.
- By subscribing you authorise the recurring charge for each renewal period.
- It is your responsibility to cancel before a renewal date if you do not wish to be charged again.
- You may cancel at any time from your account portal, or by contacting our support team.
- Cancellation stops future renewals. It does not retroactively refund the current paid period.
- You keep access until the end of the period you have already paid for.
- Refunds are governed by our separate Refund & Cancellation Policy, which forms part of these Terms.
- In summary: a refund may be requested within three (3) days of purchase and is granted only if the software does not function as described and our team cannot resolve the issue. Monthly fees are otherwise non-refundable once paid.
- Please read the full Refund & Cancellation Policy for complete details and eligibility.
- If you believe a charge is incorrect, contact us first — most issues are resolved within one business day.
- Because payments are made in cryptocurrency, they are typically not reversible and are not subject to card chargebacks. Opening a payment dispute instead of contacting support is a breach of these Terms. We keep detailed records (purchase logs, license delivery and usage) and will contest disputes that are inconsistent with these Terms and our Refund Policy.
- All intellectual property in the Service — including the software, source code, branding, and content — is owned by INSTAMAX LTD or its licensors and is protected by law.
- No rights are granted to you except the limited licence expressly set out in these Terms.
- The Service is provided “as is” and “as available”, without warranties of any kind, to the fullest extent permitted by law.
- We do not guarantee any specific results, including followers, engagement, traffic, sales or income. Outcomes depend on many factors outside our control, including third-party platforms.
- We do not warrant that the Service will be uninterrupted, error-free, or compatible with every device or platform change.
- To the fullest extent permitted by law, INSTAMAX LTD will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, data, accounts, or goodwill.
- Our total aggregate liability arising out of or relating to the Service is limited to the amount you paid to us for the Service in the three (3) months preceding the event giving rise to the claim.
- Nothing in these Terms limits liability that cannot be limited by law, including your mandatory statutory consumer rights.
- You agree to indemnify and hold harmless INSTAMAX LTD from any claims, losses, or expenses arising from your misuse of the Service, your breach of these Terms, or your violation of any third-party rights or platform terms.
- These Terms are governed by the laws of England & Wales, and the courts of England & Wales have jurisdiction, without prejudice to any mandatory consumer-protection rights in your country of residence.
- We may update these Terms from time to time. The version in effect at the time of your purchase applies to that purchase.
- Material changes will be posted on this page with a revised “last updated” date. Continued use after an update constitutes acceptance of the revised Terms.
By using Onimator you acknowledge that you have read and agree to these Terms & Conditions together with our Refund & Cancellation Policy.